Refund & Cancellation Policy

Refund & Cancellation Policy

Company Name: Smart Villages Land Developers & Infra

At Smart Villages Land Developers & Infra, we are committed to maintaining transparency and clarity in all transactions. This Refund & Cancellation Policy outlines the terms governing booking cancellations and refund eligibility related to land and plot purchases.

1. Booking Amount

Any booking amount paid to reserve a plot or land parcel is subject to the terms agreed upon at the time of booking. Booking confirmations are considered valid only after receipt of payment and issuance of an official acknowledgment from the company.

2. Cancellation by Buyer

If a buyer chooses to cancel a booking:

  • A written cancellation request must be submitted via email or official communication.

  • Refund eligibility will be determined based on the stage of transaction and agreement terms.

  • Administrative charges, processing fees, and documentation expenses may be deducted.

  • Refund timelines may vary depending on internal verification and financial processing procedures.

If cancellation occurs after execution of a formal agreement, refund terms shall be governed strictly by the clauses mentioned in the signed agreement.

3. Non-Refundable Situations

The following may not be eligible for refund:

  • Payments made toward government charges, registration fees, stamp duty, or legal documentation

  • Amounts paid to third parties as part of transaction processing

  • Cases where cancellation violates signed contractual terms

  • Delays in payment beyond agreed timelines, leading to forfeiture as per agreement

4. Cancellation by Company

Smart Villages Land Developers & Infra reserves the right to cancel a booking under exceptional circumstances, including but not limited to:

  • Incomplete documentation by the buyer

  • Non-payment within agreed timelines

  • Legal or regulatory restrictions affecting the project

In such cases, refunds (if applicable) will be processed after deducting any legitimate administrative or third-party costs incurred.

5. Refund Processing Timeline

Approved refunds, where applicable, will be processed within a reasonable period after verification of documents and internal approvals. The refund will be issued through the original mode of payment unless otherwise agreed.

Processing timelines may vary depending on banking procedures and financial verification requirements.

6. Important Note

All land and plot transactions are governed primarily by the terms outlined in the executed agreement between the buyer and Smart Villages Land Developers & Infra. In case of any conflict, the signed agreement shall prevail over this website policy.

Buyers are strongly advised to review all documentation carefully before making payments.

7. Contact for Cancellation & Refund Queries

For any refund or cancellation-related inquiries, please contact:

Smart Villages Land Developers & Infra
Head Office: NIT Complex, Morbhavan Bus Stand, Bardi, Nagpur
Phone: +91 90756 31766
Email: smartvillegesinfra@gmail.com